FAQs

ORDERS

How can I place my order?

You are able to place your order through our Dealfrenzy Online Shop at www.dealfrenzymalta.com. Purchases are required to be paid in full and we will revert with further information with regards to your delivery. Please check our Terms and Conditions page for full information.

How can I pay?

Orders need to be settled through the Online Payment tab on our website.

WARRANTY & RETURNS

What is our return policy?

Items can be returned within 14 days from date of purchase. Unused items must be brought back to us in full packaging together with proof of purchase (receipt); Please note that some items that are noted as hygienic products, cannot be returned.

What are our warranty terms?

If a product becomes faulty during the period of the warranty you are requested to notify us by email on dealfrenzymalta@gmail.com and we will assist you as needed. If applicable, you will be requested to return the item to Dealfrenzy for this to be checked by the Agent. Following report from Agent, item may be repaired, exchanged or refunded, at our own discretion.

DELIVERIES & ASSEMBLY

Do we offer international shipping?

No, Dealfrenzy does not offer international shipping.

Does the furniture we offer require assembly?

Yes, most of the furniture available requires assembly since this is offered flat packed. Most of the products are specifically designed to be simple to assemble, so a customer could do it at home. Assembly instructions are always included in the packaging however, if for any reason, this is missing, please contact dealfrenzymalta@gmail.com for further assistance.

Do we offer assembly?

Following purchase, if you require assembly services, kindly get in touch with us on dealfrenzymalta@gmail.com for further assistance.

DISCLAIMER

• All prices quoted are VAT included.
• Pictures of models shown on this web site are not to scale and colours may vary.