FAQ
Welcome to our FAQ page! We’re thrilled to have you here and appreciate the opportunity to work with you. Here, you’ll find answers to some of our most frequently asked questions.
Orders
How can I place my order?
You can place your order through our DealFrenzy Online Shop at www.dealfrenzymalta.com. All purchases must be paid in full before processing. Once payment is received, we will provide further details regarding your delivery. Please check our Terms and Conditions page for full information.
How can I pay?
Orders must be settled through the Online Payment tab on our website.
Warranty & Returns
What is our return policy?
Items can be returned within 14 days from the date of delivery. Returned items must be unused, in their original packaging, and accompanied by proof of purchase (receipt).
What are our warranty terms?
If a product develops a fault during the warranty period, please notify us via email at dealfrenzymalta@gmail.com. We will guide you through the next steps. If necessary, you may be asked to return the item to DealFrenzy for inspection by the manufacturer or agent. Depending on the findings, the item may be repaired, exchanged, or refunded at our discretion.
Deliveries & Assembly
Do you offer international shipping?
No, DealFrenzy does not offer international shipping.
Does the furniture require assembly?
Yes, most of our furniture is sold flat-packed and requires assembly. The products are designed for home assembly, and detailed instructions are included in the packaging. If you are missing assembly instructions, please contact dealfrenzymalta@gmail.com for assistance.
Do you offer assembly services?
If you require assembly services after purchasing, please contact us at dealfrenzymalta@gmail.com for further assistance.
Disclaimer
Product images displayed on the website are for illustration purposes only; actual colors and proportions may vary.
